Requesting a Revision of Translations

Requesting a language revision

After a provider has uploaded their translations for a language on your project, you can download and review these translations. To request the provider to make additional changes to the translated documents, you must submit a Revision Request.

As a Reviewer:

From the Reviewer UI Task:

  1. Click on the Task Name “Review Translations” that you would like to request a revision for 
  2. Click “Review” button for the language you want to request a revision for 
  3. Highlight a segment you need a revision for, and provide “feedback” or “edit translation”, click “Submit” 
  4. After providing your feedback or edits to the translation, go to “Actions” and click the button, then click on “Request Revision” .                                                                        
  5. In popup “Request Revision”, provide comments about the revision, then click “Finish Review” (due date and file upload is optional) . 

This will then bring you back to the Language Workspace for the Project.

From the Project's Translations Tab

  1. Click the Projects tab
  2. Select the project you want to request translation revisions from (ie Project that is In Review). 
  3. Click Tasks
  4. Click on Task name “Review Translations” that you would like to request a revision 
  5. Click “Review” button for the language you want to request a revision for 
  6. Highlight a segment you need a revision for, and provide “feedback” or “edit translation”, click “Submit” 
  7. After providing your feedback or edits to the translation, go to “Actions” and click the button, then click on “Request Revision” .                                                                         
  8. In popup “Request Revision”, provide comments about the revision, then click “Finish Review” (due date and file upload is optional) 

This will then bring you back to the Language Workspace for the Project.

For non-Reviewers UI:

  1. Click the Projects tab
  2. Select the project you want to request translation revisions from (ie Project that is In Review). 
  3. Under Overview on the left hand side, select Target Language you want to request revision from. 
    1. Click “Review” button for the language you want to request a revision for 
    2. Highlight a segment you need a revision for, and provide “feedback” or “edit translation”, click “Submit” 
    3. After providing your feedback or edits to the translation, go to “Actions” and click the button, then click on “Request Revision” .                                                                         
    4. In popup “Request Revision”, provide comments about the revision, then click “Finish Review” (due date and file upload is optional) 

    This will then bring you back to the Language Workspace for the Project.

Optionally, you can upload any additional documentation you may want to include and that might help the provider understand your revision request. Note that only languages that have already been delivered by the vendor are available for a revision request.

Cloudwords notifies the vendor of your request for a revision immediately, and the language status changes to "In Revision."

When the vendor completes your requested revisions, they will upload the updated translations for languages in revision. You will be able to either approve them or, if necessary, submit a new revision request.

Notes:

- A project will only be considered as completed after you have approved every language being translated.

- During the final step of a translation workflow, if you approve a language's translation on a project, that language will be considered as completed, and you will not be able to request a revision for it anymore.

After you create a revision request for a language, a language revision task is automatically generated by Cloudwords and assigned to the vendor. You and the vendor can then use the task workspace to collaborate and exchange information and/or documentation to help the translator understand what needs to be revised.

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