Cloudwords for Oracle Eloqua: Quick Start Guide

 

Enabling the Cloudwords for Oracle Eloqua Integration

Please email us at support@cloudwords.com and request that the integration be enabled for your account.

Once your Cloudwords account has been granted access to the Oracle Eloqua integration, you must follow the instructions below (Note: You must be an Administrator in Cloudwords to have access to the settings and configuration steps):

 

1)      Log in to your Cloudwords account, go to the settings page and click on the Eloqua Integration link.

 

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2) The first time you access the Oracle Eloqua Integration configuration page; you will see an Introduction text. Click the Start Now button to enable the integration in your account. Note: This is a one-time action.

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3) On the Oracle Eloqua Integration configuration page, you will have the following options:

 

3.1)  Enable the Oracle Eloqua Integration?

Select the Yes option to make the integration available to users who have been granted permission to use it. Select the No option to completely disable the Oracle Eloqua integration from your Cloudwords account.

 

3.2)  Permission to Use the Oracle Eloqua Integration

Here is where you manage who has permission to create translation projects that include Oracle Eloqua assets in Cloudwords.

 

The list of users will only show the name of those who can create translation projects in Cloudwords. You are allowed up to 3 users, all of whom will be administrators.

 

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Using the Cloudwords for Oracle Eloqua Integration to Translate Oracle Eloqua Assets

Congratulations, you are now ready to localize your Oracle Eloqua assets for the global audience easily and seamlessly. To start, login to Cloudwords and click on the Start a New Project button. At the Source Materials step, select Eloqua.

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If this is the first time you are creating an Oracle Eloqua project, you will be prompted to login with your Oracle Eloqua account company, username, and password.

 

You will then be able to access your Oracle Eloqua assets directly within Cloudwords, and choose the desired assets to send to translation.

 

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  • New Asset – The selected Oracle Eloqua assets (email, landing page, forms) are translated and saved in a Cloudwords folder under the same program. The translated asset has the same name as the source, appended with the translated language code. This is the standard mode available with the Oracle Eloqua integration today.
  • Dynamic Content – Assets that use Oracle Eloqua’s “dynamic content” feature for segmentation, can now be translated with this delivery option. The translations will be delivered in the preconfigured dynamic content segment so that the same asset can be sent to different users in different languages based on their locale.

 

 

Frequently Asked Questions

Q:  What types of Oracle Eloqua content can I send to translation using the Cloudwords for Oracle Eloqua integration?

 

A:  Cloudwords for Oracle Eloqua supports the translation of Oracle Eloqua landing pages, emails, and forms.

 

 

 

Q:  I have an Oracle Eloqua landing page that contains an embedded Oracle Eloqua form. How do I make sure they are all translated?

 

A: Simply select your desired landing page and send for translation. Cloudwords will automatically figure out any embedded Oracle Eloqua forms and include them in your project.

 

 

Q:  Does Cloudwords support Oracle Eloqua dynamic content?

 

A: Yes, Cloudwords will automatically extract all variants of the content and send for translation.

 

 

 

Q:  Where can I find the translated version of my assets?

 

A: Upon translation delivery from your project’s translation vendor, Cloudwords will automatically sync the content back to Oracle Eloqua and create a translated clone of your original content. The translated versions will be located in the Cloudwords folder next to your original content in Oracle Eloqua.

 

 

Q:  Are change orders supported for Oracle Eloqua projects?

 

A:  Change orders are only supported for when vendors change their pricing. For all other changes, please e-mail us at: support@cloudwords.com

 

 

 

Q: How do I request changes to the translations delivered by the vendor?

 

A:  Once you have reviewed the translations in Oracle Eloqua, you can send the vendor a revision request in Cloudwords. To do so, go to your project in Cloudwords, access its Translations tab and click the Request Revision button.

 

 

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