Offline Review for Desktop Content

Cloudwords Offline Review Experience

Multiple companies have internal collaborators to help them review their translations after it has been uploaded by the localization vendor.  To review the translations delivered by the vendor on Cloudwords, customers assign a user with the role of “Reviewer”.

As a Reviewer, you have access to the following:

Reviewers can:

- Edit their own account name, email, timezone, password and languages they are associated with in Cloudwords,

- Approve or request a revision of the translations of any language in a project,

- Post comments to and change the status of any task,

- Send and read messages in any project,

- See every project on the account (or, if the account has been divided into departments, on the department they belong to).

 

Reviewers cannot:

- View the Reports tab,

- View the Vendor Marketplace,

- See any financial information (bids, project costs, et cetera) for any project,

- Remove themselves from projects they have been added to as a follower,

- Change their Account settings, with the exception of their own personal information or notification preferences,

- Change their role in the Cloudwords account.

This Guide will help Reviewers go through the steps for Offline Reviews.


Offline Review Workflow Process

Note: Please note, the file for download will not necessarily be in a zip file.

 1.Click the link in the email to launch Cloudwords to begin your review of translations.

Note: Be sure to have your username/password in hand, if you are not currently logged into Cloudwords. After logging in, it should take you to the language review page, displaying your assigned review task(s). 

 

2. Click the Review button to begin review of an asset.  You will be taken to the Cloudwords offline review interface: 

3. Begin Review: you may click to download the source and translated asset(s):

4. Requesting Revision: if you have determined that changes need to be made by the vendor (linguistic and/or layout), you can push the workflow back to the vendor by pressing the Request Revision button:

You may attach a marked-up file with feedback, add additional feedback in the text box, and, optionally, create a new due date for the vendor to deliver the revised version. (If you do not enter a new due date, the due date will be due immediately for the vendor).

 

Once you press the Request Revision button, the workflow shifts to the vendor and an auto-notification is sent to the vendor letting them know of the revision request task now assigned to them.

 

5. At any time during the review and revision process you, the vendor, and your colleagues in Cloudwords can communicate via the Discussion & Activity button:

The Discussion & Activity button brings up this screen:

Note: Please be careful not to manage revision requests and the file delivery through the Discussion page; it will not officially move the workflow.

Once sent, this creates auto-notifications to the parties included, notifying them of your discussion entry.

6. Approving Translations: When you are satisfied with the translations, you can simply approve by pressing the Approve button, ending the workflow for that asset:

 

Option during approval:

7. Repeat review process until all files have been reviewed and responded to (i.e., approved or revision requested).

8. End Review: Once all translations are approved, you have completed your review for the project.

Curious about where you are in the workflow?  Check this here:

The green box with a check mark denotes the stage is complete.  The bolded black shows the current stage in the workflow.

For any questions or concerns, please send an email to support@cloudwords.com and our support team will respond.  Screenshots and links are appreciated.

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