Ensure your user has a role with the following permissions:
- Edit Marketing Asset
- Clone Marketing Asset
- Design Studio Access
Ensure your user's permissions are adequate in Eloqua. Specifically:
- API Users Security Group.
- Advanced Users - Marketing.
See Getting Started Section in Oracle Community Article for further information "A Beginner’s Guide to the Eloqua API"
2. IP Whitelisting
If IP whitelisting is enabled on your Eloqua instance and does not include Cloudwords’ IP addresses, Cloudwords will encounter a permission error.
To solve this issue, add the following relevant domains to your whitelists. (Note: Cloudwords servers change IP addresses hence we recommend listing domains).
Ensure your Hubspot integration user has the Hubspot Marketing permissions shown in the images below.